Where we ship
We ship to addresses within the United States, including APO/FPO addresses. We do not currently ship internationally.
Costs
Shipping is a flat $9.95 per order, whatever it contains, shown in your cart before checkout. An order ships free when it contains:
- a formula pack of 2 or more bottles, or
- 3 bags, boxes or tubes of any one coffee.
Everyday goods (drinkware, coffee gear, caps, totes, candles, journals) ship free too when they're in a free-shipping order. Printed items are made to order and may take 2–5 extra business days.
Timing
Orders are processed in 1–2 business days (Monday to Friday, excluding US holidays). Delivery usually takes 3–7 business days after dispatch. You will receive a tracking number by email when your order ships.
Lost or damaged packages
If tracking shows no movement for 7 business days, or your package arrives damaged, contact [email protected] and we will send a replacement or refund.
Address errors
Please check your shipping address at checkout. Contact us within 12 hours of ordering to correct it; after dispatch we cannot redirect a package.